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15
September 2006
Idea Cellular, India's leading cellular operator
entered the Himachal Pradesh market on 6 September
2006. The operator's services are now available
in the towns of Shimla, Mandi, Solan Baddi, Kullu
and Sundernagar. The services will soon also be
extended to other important towns like Bilaspur,
Hamirpur, Manali, Kufri, Chail, Kasauli, Parwanoo
and Nalagarh.
Idea
will herald in a new era in mobile services for
customers in Himachal Pradesh. It will provide
them a congestion-free network packaged with excellent
voice clarity. In addition, they will also have
access to world-class customer care and innovative
value-added services at revolutionary, affordable
tariffs.
The
Himachal Pradesh foray is the latest phase of
a journey that began in 2001. Idea Cellular is
a part of Aditya Birla Nuvo, a flagship company
of the Aditya Birla Group. With a subscriber base
of over 9.7 million across the country in its
eight circle operation, Idea controls a portfolio
of India's most attractive and mainly contiguous
properties including the 12 states of Maharashtra
(excluding Mumbai), Goa, Gujarat, Andhra Pradesh,
Madhya Pradesh, Chattisgarh, Uttar Pradesh (West),
Uttaranchal, Haryana, Kerala, Himachal Pradesh
and Delhi (inclusive of NCR). Idea's footprint
currently covers approximately 45 per cent of
India's population and over 50 per cent of the
potential telecom market. Idea is also slated
to launch services in Rajasthan and Uttar Pradesh
(east) by the end of this year.
Idea
covers over 1000 towns along with a total highway
connectivity of over 10,000 kilometres. Today,
there are over 350 direct customer service outlets
and a well-entrenched network of over 48,000 retailers
and dealers across the country. Each circle with
its own dedicated call centre and a single call
resolution approach towards the customer is a
unique effort provided by any operator.
Idea
offers roaming across 560 operators in India and
across the world. There is a clear focus to provide
unique, distinct, innovative and valuable services
to the subscribers. Idea therefore embarked upon
an initiative to set up a VAS (value-added services)
factory within the company, which conceptualizes
and provides tailor-made value-added services.
Idea
offers a wide range of cellular services and products.
Its post-paid and pre-paid services are supported
by a variety of package plans to suit the needs
of different customers. Some of these are 'Eco
Talk', 'Flexi-charge', 'Super Power' and other
segmented offerings. 'Lifetime Idea' is the first
and only loyalty program, for pre- paid customers,
introduced by a cellular brand. 'Pay Easy' is
bill payment through the effective use of the
pre-paid channel. There are also services like
M-coupon, M-chat, voice courier, SMS in nine vernacular
languages, Say idea, GRPS/MMS, Edge in Idea cellular
bouquet.
Idea
subscribers have a richer experience while watching
movie previews, multimedia messages with video
attachments, web-infotainment, high-speed video
downloads, Java game downloads and other Internet-based
multi-media experiences on their EDGE-enabled
mobile phones.
Truly,
an Idea can change your life!

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